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FAQ
Jump Lab is a London-based startup studio and marketing agency. We help businesses grow through smart digital strategies, product innovation, website development, content creation, and brand positioning.
We do both. In addition to marketing, we support businesses in shaping and improving their products — from market research and UX design to user testing and launch.
Not at all. Our services are designed specifically for small to medium-sized businesses that are ready to grow, transform, or enter the digital space more effectively.
We start with a free consultation to understand your needs. Based on your goals, budget, and business stage, we’ll recommend the most suitable package or tailored solution.
Yes. We create complete brand identities including logos, colour schemes, typography, and all visual elements — documented in a professional brand book.
We believe in data-driven marketing. Every campaign comes with monthly reports, performance insights, and strategy adjustments based on measurable outcomes.
Absolutely. We rebuild websites with a focus on user experience (UX), clean and accessible UI design, fast loading times, and proper SEO structure to help your site rank higher on Google.
Yes. We work with experienced researchers and writers to craft professional, SEO-optimised content tailored to your niche and audience.
Yes. We offer full social media management including content planning, design, caption writing, scheduling, analytics and community engagement.
We do. From promotional videos and reels to full-length YouTube content, our team handles scripting, filming, editing, and publishing in-house.
It starts with a conversation. Once we’ve discussed your needs, we’ll send you a detailed proposal. If you're happy, we’ll sign an agreement and get to work.
Both. We offer flexible models — whether you need ongoing support or just one-time help with a project, we’ll find a structure that suits your needs.
Certainly. All our services can be selected individually. You’re free to choose only what you need — no bundled obligations.
We always begin with research — including competitor analysis, target audience profiling, and interviews with your team — to ensure the final result aligns with your goals and market.
It usually takes between 3 to 6 weeks, depending on the size and complexity of your site. We’ll give you a clear timeline at the start of the project.
Yes. We write and publish expert blog articles, build SEO strategies, manage content calendars, and track the performance of each piece to maximise visibility and impact.
We go beyond being just a service provider. We act as a growth partner — offering end-to-end solutions that are strategic, human-centred, and data-informed.
Absolutely. You can browse our past projects and case studies on the website to see how we’ve helped other businesses grow and evolve.
No. We work with companies across Europe, North America, and the Middle East. All of our services are available remotely.
Most likely, yes. We thrive on solving problems. Whether you're struggling with product traction, sales, or online visibility, we’ll help you discover a clear path forward.
We aim for long-term satisfaction. Our contracts include revision cycles and feedback sessions to ensure we adapt to your expectations and deliver true value.
Our Locations
Floor, Ealing, London, England, W13 8RA